nbaze Terms and Conditions

1 Introduction and Consent

These terms and conditions ("Terms") govern the use of the nbaze platform and all services operated under it. By accessing the nbaze website, registering, or using any service, you are considered to have fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using the nbaze platform. nbaze reserves the right to change these Terms at any time, and changes will take effect as soon as they are published on the website.

nbaze is a secure and reliable online gaming platform. We use SSL encryption technology to keep your personal information and financial transactions safe. We are committed to ensuring fair play.

2 Eligibility and Registration

2.1 Age Requirement

You must be at least 21 (twenty-one) years old to register and use services on nbaze. nbaze may request a copy of your national identity card or passport at any time for age verification. Providing false information about your age will result in immediate account closure and deposited funds may be forfeited.

2.2 Single Account Policy

Each individual may open only one account. Operating multiple accounts from the same person or the same device is strictly prohibited. If this rule is violated, all accounts will be suspended.

2.3 Accuracy of Registration Information

At the time of registration you must provide accurate and complete information, including:

• Your real name (as shown on your national identity card)
• Correct date of birth
• Valid mobile number and email address
• Acknowledgement of being a valid resident of Bangladesh

If false or incomplete information is provided, nbaze reserves the right to close the account at any time and to hold any pending withdrawals.

3 Account Management

3.1 Login Security

It is your responsibility to keep your nbaze account password and login details completely confidential. No third party may be given access to your account. Any unauthorised access to your account must be reported to our support team immediately.

3.2 Account Verification (KYC)

As part of the account verification process, nbaze may request the following documents to confirm your identity and address:

• Copy of national identity card (NID) or passport
• Proof of ownership of a bKash, Nagad, Rocket or Upay account
• Recent utility bill or bank statement (for address verification)

Withdrawal requests may not be processed until verification is complete. After documents are submitted, nbaze will review them as soon as possible.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

nbaze currently supports the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit for all methods is ৳500 (five hundred taka).

The following conditions apply to deposits:

• Deposits must always be made from a payment account registered in your own name
• Deposits through third parties are not accepted
• Transactions completed correctly are generally credited to the account instantly
• For any technical issues, contact us via 24/7 live chat

4.2 Withdrawal Methods and Timeframes

The minimum withdrawal for all methods is ৳500 (five hundred taka). Once a withdrawal request is approved, processing is generally completed within 1 (one) hour. However, in some cases it may take longer due to KYC verification or additional security checks.

4.3 Transaction Rejection

nbaze reserves the right to reject any deposit or withdrawal in the following cases: suspicious transactions, potential money laundering, unverified account, or violation of these Terms.

5 Bonuses and Promotions

5.1 Welcome Bonus

nbaze offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 bonus and your total balance will be ৳10,000.

5.2 Wagering Requirements

To withdraw the welcome bonus amount, you must wager 15 (fifteen) times the bonus amount. Example: before withdrawing a ৳5,000 bonus, total wagers of ৳75,000 (5,000 × 15) must be completed. The time limit for fulfilling the wagering requirement begins from the date the bonus is credited.

5.3 Bonus Usage Rules

• Bonus funds may be used to play any game on the platform
• Bonus funds cannot be withdrawn directly; wagering requirements must be fulfilled first
• It is not possible to have more than one bonus active at a time
• If a deposit is withdrawn after receiving a bonus but before completing the wagering requirement, the bonus will be cancelled
• If abuse of bonus benefits is proven, the account may be suspended

5.4 VIP Program

The nbaze VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is provided at each level, starting at 0.3% at the Bronze level and increasing up to 1.5% at the Diamond level. Promotion is determined based on the volume and regularity of play. nbaze reserves the right to change VIP benefits and cashback amounts at any time.

6 Betting and Gaming Rules

6.1 General Gaming Policy

The nbaze platform offers various game services including cricket betting, slot games, live casino, rummy, Monster Hi-Lo and more. Each game has specific rules that can be found in the game interface. Players are responsible for understanding the rules of each game before playing.

6.2 Betting Limits

Minimum and maximum betting limits apply across various games and markets. nbaze may change these limits at any time. If incorrect betting information is displayed due to a technical issue, nbaze reserves the right to cancel that bet.

6.3 Cricket and Sports Betting

The following rules apply to cricket betting:

• Bets can be cancelled before a match starts, but not after it has begun
• If a match is cancelled or suspended indefinitely, the bet amount will be refunded
• Official scorecards will be used to determine in-play betting results
• Betting is available for BPL, IPL, T20 World Cup and all other international tournaments

6.4 Game Errors and Technical Issues

If an abnormal winning amount appears due to a software error, disconnection or any other technical reason, nbaze reserves the right to correct or cancel that amount. Exploiting any "bug code" or system vulnerability is prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on the nbaze platform:

• Money laundering or transactions involving illegal funds
• Using bots, automated software or hacking tools
• Abusing bonuses through multiple accounts
• Colluding with other users to gain an unfair advantage (collusion)
• Operating an account using a false identity or false information
• Intentionally exploiting any vulnerability or bug in the platform
• Threatening or harassing other users
• Allowing minors to operate an account

Involvement in any of the prohibited activities listed above will result in immediate account closure, all balances may be forfeited, and legal action will be taken if necessary.

8 Responsible Gaming

nbaze places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never have a negative impact on a person's financial or mental wellbeing.

8.1 Our Responsible Gaming Tools

nbaze provides the following features:

• Setting deposit limits (daily, weekly or monthly)
• Setting gaming time limits
• Option to voluntarily suspend your account
• Self-exclusion for a specified period

If you feel that gaming is having a negative impact on your daily life, visit our Responsible Gaming page or contact the support team via 24/7 live chat.

9 Privacy and Data Protection

nbaze collects, stores and processes your personal information. To learn more about our data protection practices, please read our Privacy Policy.

9.1 Purpose of Data Use

Your information is used for the following purposes:

• Account verification and identity confirmation
• Processing payment transactions
• Preventing fraud and irregularities
• Improving customer service
• Fulfilling applicable legal obligations

9.2 Cookies and Tracking

The nbaze website uses cookies and similar technologies that improve your browsing experience and help maintain the quality of the service. Continued use of the site will be taken as consent to the use of cookies.

10 Limitation of Liability

To the maximum extent permitted by applicable law, nbaze and its operators are not liable for:

• Loss caused by technical errors or internet disconnection
• Issues related to third-party services (bKash, Nagad, Rocket, Upay)
• Leakage of your account information where nbaze was not at fault
• Indirect or incidental damages

nbaze provides its services as a safe and reliable platform and is committed to ensuring the best experience for users. However, a limited liability policy applies to issues arising from circumstances beyond our control.

11 Account Suspension and Closure

11.1 Suspension by nbaze

nbaze may temporarily suspend or permanently close any account for the following reasons:

• Violation of any clause of these terms and conditions
• Suspicion of fraud or fraudulent activity
• Failure to complete KYC verification or submission of false documents
• Account inactive for an extended period (12 months or more)
• Legal or regulatory reasons

11.2 Closure by User

You may request to close your account at any time. If there is a remaining balance in your account at the time of the request, you will be given the opportunity to withdraw it, however all wagering conditions and bonus policies will still apply.

12 Changes to Terms and Contact

12.1 Notice of Changes

nbaze reserves the right to modify, add to, or amend these terms and conditions at any time. For significant changes, we will publish a notice on the website or inform you via your registered mobile number or email. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these terms and conditions. In the event of any dispute, both parties will attempt to resolve it through discussion.

12.3 Contact

For any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]